Built by CS leaders,
for CS leaders
ImpactPilot was born from the frustration of running CS teams without the right tools, spreadsheets that don't scale, platforms nobody logs into, and no way to show leadership what your team is actually doing. We built the tool we always wished existed.
We've been in your shoes
ieter started ImpactPilot after years leading CS teams at Google, 24sessions, and MessageBird. Konstantin brings deep technical experience building and scaling SaaS products — with a +30M exit under his belt.
Together they built the tool Pieter always wished existed: a CS platform that lives inside HubSpot, turns your data into signals, and gives your team the actions and milestones to run CS the way it was meant to be run.
Trusted by the world’s most innovative teams
Our success by the numbers
From bootstrapped beginnings to a growing community of CS teams, here's where we are today.
+
Teams served
CS teams across Europe and beyond trust ImpactPilot to run their customer portfolios.
%
Monthly active rate
Every ImpactPilot customer uses the product every month. No shelf-ware, no shelfed licences.
hrs
Time to first insight
Most customers see their first risk or opportunity flagged within hours of connecting HubSpot.
Our product
Everything your CS team needs, inside HubSpot
ImpactPilot amplifies the customer data you already have, turning it into signals your team can act on, and milestones that prove it's working.
Meet our team
Our platform is designed to empower businesses of all sizes to work smarter and achieve their goals with confidence.
Pieter Boon
CEO and Co-Founder
Konstantin Goncharuk
CTO and Co-Founder
Rick Brink
Head of Growth
Abid Iqbal
Product Designer
Maciek Gorzkowski
Advisor
